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How to activate Safaricom volte on your phone and SIM card.

How to activate Safaricom VoLTE
On June 26th this year, Safaricom launched their VoLTE service becoming the second Telecommunications operator in the country to support the high definition calls feature after faiba mobile.
VoLTE, also Known as Voice over LTE, which in full means Voice Over Long-Term Evolution is a high speed wireless Communication that has better calling quality than standard 3G or 2G calls. It is believed that VoLTE has upto 3 times better voice quality than normal 3G calls and upto 6 times better than the 2G calls.
Safaricom Volte therefore is an advanced communication technology that allows high-definition(HD) voice and video calls over 4G LTE.
Though faiba still has a number of advantages over Safaricom's volte, it still cannot compare to Safaricom when it comes to network coverage, which has a target of over 5,000 4G base stations in the country. 
The volte feature is now active, and below we are going to take you trough on how you can activate volte on your phone; but first:

Advantages of volte include:
  • Instant call setup.
  • High definition (HD) calls
  • You can make a call while at the same time browsing.
  • You can seamlessly switch between voice and video calls within a call.
What you need to access Safaricom volte.
In order to enjoy this service, you should:
  • Have a 4G device with volte support. Not all 4G phones support this feature, that is why you should first check if yours is among the few that do.
  • You should have a 4G SIM card.
  • Be in a 4G network covered zone. Both the caller and the recipient should be in a 4G zone, with both their phones activated for volte.
  • Your device should have the latest software update for volte calls support from the manufacturer.
How to activate Safaricom volte on your phone and Sim.
How to activate Safaricom VoLTE

Once you have a volte enabled phone and a 4G SIM, follow these simple steps to activate volte on both your phone and sim card.
  • Go to your phone settings,  
  • Mobile networks and internet.
  •  activate 4G/LTE or 4G calls depending on your phone model.
  • Next, dial *100# for prepay and *200# for post pay.
  • Select option 7, ' Products and services'
  • Choose option 8, 'VoLTE'.
  • Select option 1 'Activate/disable VoLTE on Sim card.
  • Then Enable VolTE on Your Sim card.
You will receive a notification that you have successfully activated VoLTE on your SIM card, and immediately a VolTE icon will start appearing on your status bar next to the network icon.
In case it takes longer to appear, reboot your phone or switch to airplane mode for a few minutes then back.
You should now be ready to make HD calls using Safaricom volte.

Please Note:
  • Volte will not consume data bundles, and it's not a must to switch on data. All you need is a volte enabled phone and be in a 4G network coverage area.
  • You will not be charged extra whether on voice or video call. You will be billed as per the normal calling rates.
  • Safaricom volte is only available for on net calls.
  • If your handset switches from 4G to 3G network while on a volte call, the call will automatically switch to standard voice call without disconnecting.
  • You cannot use volte while roaming.
Safaricom volte compatible Smartphones.
Unlike Faiba mobile which has a very limited list of Compatible Smartphones, Safaricom has an advantage of having a long list of supported smartphones, since it uses both band 3 and band 20 for 4G LTE connections. 

  • A2core, A10, A20, A30, A50, A70, A80, A7 2018, A6+, A8+, A9 2018, S8, S8+, S9, S9+, S10e, S10+, Note 8, Note9, J4+, J6+, J4, J6, J8.
  • Nokia 3.1, Nokia 3.1 pro, Nokia 4.1, 4.1 pro, Nokia 5.1, Nokia 5.1 pro, Nokia 6.1, 6.1 pro, Nokia 7.1, 7.1 pro.
  • Mate 10, Mate 10 pro, Mate 20, Mate 20 pro, Y5 2019, Y6 2019, Y7 2019, P30, P30 lite, P30 pro, P20, P20 lite, P20 pro.
  • Neon Ray, Neon nova, Neon Lite, Neon Plus.
  • Canon canon 11, Phantom 9
  • Itel A23, Infinix S4.
This might not be the exclusive list, as many Phones keep coming into the market each and every day. If in case you don't see your phone in the list, kindly read this article on How to know which 4G LTE Bands are supported by your phone. If your phone supports band 3 and band 28 then it can work on Safaricom 4G.



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