Skip to main content

The Hidden Ceiling: Why Your Airtel "Unlimited" 5G Suddenly died at 300GB

You did everything right. You had a compatible 5G phone, an eligible prepaid plan, and you claimed your "Unlimited 5G Data" offer. For weeks, you enjoyed blazing-fast speeds, downloading, streaming, and gaming without a care in the world.

Then, around the 300GB mark, it happened. The warp-speed connection vanished. You're left with sluggish speeds, or worse, your 5G connection reverts entirely to 4G/LTE.

The problem isn't a technical glitch, nor is it a random network failure. It's a carefully crafted policy known as the Fair Usage Policy (FUP), and it's the invisible hand throttling your internet access.

🤯 The Truth: "Unlimited" Doesn't Mean Infinite

The sudden death of your high-speed 5G service is the direct consequence of Airtel enforcing a hidden data cap, which they have now clarified in their terms and conditions, largely following directives from the Telecom Regulatory Authority of India (TRAI).

Here is the simple, painful reason your 5G stopped after 300GB:

1. The "Personal Use" Clause is the Key

Airtel's "Unlimited 5G Data" is framed as an introductory offer intended only for "personal and non-commercial use."

The Limit: Airtel has explicitly stated in their updated terms that data usage beyond approximately 300GB in a 30-day period will be considered as commercial usage or usage that violates the non-commercial terms.

The Consequence: Once the network's automated systems detect that your cumulative 5G consumption has crossed this ≈300 GB threshold, your connection is immediately flagged. The 5G network is either suspended, or the speed is severely throttled back to a nominal 4G speed for the remainder of your recharge cycle.

2. Network Management and Economics

From the operator's standpoint, this cap is a necessary evil to maintain a viable network for everyone:

Resource Protection: A small percentage of extreme users—those consistently using 500 GB or 1 TB per month—can consume a massive share of the limited wireless network capacity. The FUP ensures that the network backbone isn't perpetually choked by a few heavy consumers, thereby protecting the quality of service for the average user.

Preventing Fixed Broadband Replacement: Wireless 5G is not meant to be a full-time, high-usage replacement for fiber optic fixed broadband (like Airtel Xstream Fiber). The 300 GB cap discourages users from using a 5G mobile connection as the primary internet source for an entire household or a small business, which places undue strain on mobile towers.

🧐 Troubleshooting Checklist: What to Do After Hitting the 300GB Cap

If your Airtel 5G has stopped specifically after high usage, here is a targeted action plan:

Confirm Your Usage: Check the Airtel Thanks App for your exact data consumption since the last recharge date. If you're near or over the 300 GB mark, the FUP is the most likely culprit.

Wait for the Reset: If the FUP is the reason, the high-speed 5G will not resume until your 30-day cycle date is over and the benefit is renewed. There is typically no manual way for customer support to instantly lift the cap.

Check for "5G Plus" / "5G SA": In some regions and on specific devices, the unlimited benefit is tied to the stronger Airtel 5G Plus (Standalone or SA) network indicator. Fluctuations between 4G and 5G on Non-Standalone (NSA) networks can still consume your base 4G quota, but the 300 GB cap applies to the overall 5G benefit.

15 Secret Internet & Mobile Problems Indians Google Daily But Never Find Real Answers For

We’ve written brutally honest, step-by-step evergreen guides for each — click what’s killing you right now:


→ Airtel 5G down Today? Here's What to do.

→ Jio Fiber Red LOS Blinking – 5 Fixes That Work When Support Says “Wait 48 Hours” 

→  Airtel/Jio eSIM Not Activating on iPhone 16 & Android – 2025 Working Method 

→  Vi Balance Deducted for No Reason – How to Get Every Rupee Back in 24 Hours

→ Jio AirFiber Speed Dropped to 2Mbps – Real Way to Force Full Speed Again

→ Airtel Broadband Refund Pending 6+ Months – Exact Email Template That Works

→ Disney+ Hotstar Not Opening on Airtel/Jio Plans – Activate in 2 Minutes (2025)

→ Technician Not Coming (Airtel, Jio, Excitel, ACT) – Force Same-Day Visit Trick

→ Postpaid Bill ₹2000+ Shock – How to Get Illegal Charges Reversed Fast

→ 5G Showing But Internet Dead – The One Setting 99% People Miss

→ Complaint Auto-Closed by Airtel/Jio – How to Reopen & Escalate to TRAI in 5 Min

→ Nodal Officer & Appellate Emails 2025–2026 (Airtel, Jio, Vi, BSNL – All Circles)

→ Jio Network Down Today – Live Status + Emergency Hotspot Tricks

→ Airtel Black Plan Hidden Charges Exposed – Cancel & Get Refund Process

→ SIM Suddenly Stopped Working While Travelling – Instant Fix Without Store Visit

⏳ What Now? The Reset and Recovery

If you are a victim of the 300GB FUP, a simple restart won't help. The limitation is tied to your account's usage metrics within your billing cycle.

1. How to Confirm the FUP Status

Check the App: The most reliable way is to check your usage tracker in the Airtel Thanks App. If your 5G data consumption is near or over 300 GB, the FUP is the confirmed reason for the speed drop.

Look for Throttling: If your speeds have dropped to 4G or even slower speeds, you are experiencing the throttle.

2. When Will My 5G Return?

The 300 GB limit is enforced on a 30-day cycle, which is typically tied to the date you last recharged your eligible plan.

The Reset Date: Your high-speed 5G service will only resume on the renewal date of your base recharge plan. A new recharge will not reset the FUP immediately; you must wait for the current 30-day cycle to conclude.

3. A Word of Warning on Hotspots

Be extremely cautious about using the mobile hotspot feature with the unlimited 5G offer. Network terms often classify mobile hotspot usage as a potential breach of the "personal use" term, and some users report that this activity can trigger the suspension or throttling even faster.

⚖️ The Verdict: Better Communication is Needed

While a Fair Usage Policy is understandable in network economics, the sheer frustration stems from the lack of transparency. Network providers have a duty to clearly and loudly state the existence of a significant usage limit on any plan advertised as "unlimited."


For now, the lesson is clear: The current era of "unlimited 5G" on Airtel has a very real, measurable ceiling. Adjust your large downloads accordingly, or be prepared for the sudden, slow reality that hits after 300GB.


Have you hit the 300GB wall? Share your experience below and tell us if your 5G service reset automatically at the end of your cycle!

Comments

Most Popular

Telkom 4G CPE router. Connect your home, business or office with secure high speed internet.

Do you want to connect your office or business premises with internet and probably looking for a router that will give you fast, stable secure and affordable internet? Telkom CPE router could be the exact device you have been looking for. With its simplicity and multiple connection options, it gives you strong secure high quality internet without any complications or hiccups. It's a pluck and use WiFi router. And Telkom's affordable data bundles makes this router stand out among it's close competitors. The router can support up to 32 users at a go either through WiFi or LAN, for either internet browsing or voice calls, making it ideal for SME's, cyber cafes, offices and home. Since it's rebranding from orange, Telkom Kenya   has been restructuring itself in order to regain it's place as the market leader when it comes to internet service provision in the country and the region at large. To achieve this, Telkom has been heavily investing in upgrading it's inf...

Cheapest Data Bundles in Kenya 2025: How to Buy & Save Big on Internet

In 2025, internet access is no longer a luxury—it’s essential. Whether you’re streaming, studying online, running a business, or staying connected with friends and family, affordable mobile data is a top priority for millions of Kenyans. Today, Kenya has some of the most competitive data bundle prices in Africa. Local telecom providers such as Safaricom , Airtel Kenya , Telkom Kenya , and emerging MVNOs (Mobile Virtual Network Operators) are continually updating their plans to attract users with cheaper and more flexible internet bundles. This guide will walk you through: The cheapest data bundles in Kenya (2025) How to buy them step‑by‑step Tips to maximize your data usage Hidden savings and bundle hacks A comparison to help you choose the best package for your needs Whether you’re on a tight budget or just want better value for your money, this post is your go-to resource. 1. Why Affordable Data Matters in Kenya (2025) Kenya is one of Africa’s fastest-growing digital...