Just days ago, Safaricom announced New Home fibre bandwidth changes, a move that saw an increase in home fibre speeds upto 250% without much price changes. This made Safaricom home one of the most competitive fixed home internet packages in the country, closely competing with Zuku Home and JTL'S Home fiber.
However it didn't take long for observant Kenyans to note that behind the icing there were some hidden monsters, and knowing Safaricom too well this did not come as a surprise to many, albeit much dissapointment of course.
As of March 2021, Safaricom Home internet will no longer be unlimited, and you will no longer have the freedom to play with it how much you you like. Safaricom will now take matters into their own hands and trootle your home internet speeds once you reach a Fair usage limit, and will have to content with the slow speeds till the end of the month.
Those on Bronze plan which gives 8Mbps will now have their speeds reduced upto 1Mbps once they hit a 500GB mark, while those on Silver, Bronze, Gold and Platinum will have to content with 3Mbps once they reach 1Tb of data.
While many users are not happy with the new move, Safaricom still maintains that this is ment to discourage those reselling their home internet, since to them many never reach the FUP limits as an average usser spends around 350GB per month.
There are also other changes that come with the new terms and conditions that will also take effect March this year.
All new Safaricom Home internet subscribers will now have to pay Ksh. 3,000 installation fee, service that has always been free since. This Safaricom have not given much details, but maybe they just want to follow footsteps of other home internet providers, or maybe they are trying to scare away new home internet subscribers.
If you also move to a new house and don't carry your old router with you you will have to part with Ksh. 6,500 to get a replacement, so you better take care of that router when moving houses.
Safaricom, Kenya's largest mobile network provider has always been keen when it comes to it's products and services, especially those that seem to benefit it's users in a way not intented by the Telco. When Kenya's some years back decided to buy data in bulk then resell them Safaricom were fast enough to limit Data transfer to another number, and immediately stopped the business.
Safaricom also introduced unexpeiry data bundles after a countrywide outcry from it's Subscribers, and while the new data bundles are much better than the expiry ones, they still are way much expensive as compared with those from other telco's in the country.
Related:
Key factors to consider when choosing a home internet service provider
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