Skip to main content

How to get connected to jamii Telecom home fibre.-techrunda.


How to get connected to JTL home fibre
Jamii Telecom, mostly known as Faiba, is one of Kenya's most revolutionary internet provider, with Fiber-to-the- home (FTTH) as one of it's major product.
JTL's Fiber to the Home is based on Gigabit Passive Optics Network(GPON) technology which can handle downstream speeds of up to 2.5 Gbps and upstream speeds of up to 1.25 Gbps.
Such high speeds ensures it's users can access 'anything internet' including UHD video downloads, video and music live streaming, fast web browsing, CCTV device compatibility, High definition (HD) video on demand, video conferencing, online shopping, smart home among other services which such bandwidth can only deliver. 
In January 2020, JTL increased it's fiber to the home bandwidth without affecting prices, a move that stamped JTL's firm leadership in fibre business.
Initially, the cheapest package of Ksh.5000 per month could provide a bandwidth of 5 Mbps, but was upgraded upto 30 Mbps for the same price. The highest plan which costs Ksh.20,000 per month now offers 125 Mbps up from 20 Mbps. Compare this with Safaricom's home fibre, whose highest plan, diamond offers 40 Mbps for ksh.11,499.

JTL home internet packages.

Ksh.5,000. 30 Mbps.

  • Enjoy fast web browsing, online shopping, social media, email and music as well as video streaming.
  • This is enough to cater for all your online video and music streaming,among online chatting as well as multiple device connections.
Ksh.15,000 75 Mbps.
  • This is ment for homes where internet is more than just for communication. Enjoy high speed video downloads, video conferencing, CCTV device compatibility among other services.
Ksh.20,000 125 Mbps.
  • This is no longer just for you, as you can now share your home connection with family and friends. Enjoy UHD video and music streaming, live conferencing, Smart home solutions among other services.
All packages are billed monthly and are prepay, so you have to pay for your preferred package monthly.

How to get connected  to JTL'S home internet

If you would like to enjoy JTL's home internet, contact them using any of the options given below for assistance. Alternatively follow these steps:
  • Go to
  • Select your preferred package from the given list.
  • Click on 'subscribe'.
  • Fill in the Faiba subscription application form. Details include residential address, your name, ID/Passport number, phone number, city and Postal address.
  • Once you complete the application faiba will get in touch and send their sales team to visit your premises.
  • Once they confirm the availability of their services in the region, you will need to make the necessary payments in advance.
  • Next a detailed installation survey is done and you will then need to give an installation date that is convenient to you.
  • The installation team will visit your premises on the agreed date and set up you up. 
Jamii Telecommunications LTD is a privately owned Kenyan company, a member of AdGroup and has a presence in a number of countries including Kenya, Uganda, Tanzania, Sudan, Sonia and London.
It's  major services include data carrier devices, satellite and internet backbone, International Gateway services, Broadband VSAT services, Signal distribution and broadband wireless services.
In 2017, JTL got the attention of everyone when it launched Faiba Mobile, the first mobile operator in the country to use the 700 Mhz band and the first to offer 100% free on net calls.
Though faiba Mobile had a number of advantages over the other mobile network operators, it's major challenge was the network coverage in the country and the limited list of Compatible Smartphones.
JTL has a number of successes including being the first to introduce VoLTE in Kenya, the first to achieve a 100 % fibre optic network and the first to deliver 10000 Mbps capacity network among others.
Other key home fiber providers in the country include Safaricom, Zuku, Liquid Telecom, POA internet among other fixed home internet service providers.

Jamii Telecom (JTL) Contacts:

Phone: 0208-405-100
Customer Care: 0747-585-100
Jamii Towers Upper Hill,
Nairobi Kenya.


Most Popular

Telkom 4G CPE router. Connect your home, business or office with secure high speed internet.

Do you want to connect your office or business premises with internet and probably looking for a router that will give you fast, stable secure and affordable internet? Telkom CPE router could be the exact device you have been looking for. With its simplicity and multiple connection options, it gives you strong secure high quality internet without any complications or hiccups. It's a pluck and use WiFi router. And Telkom's affordable data bundles makes this router stand out among it's close competitors. The router can support up to 32 users at a go either through WiFi or LAN, for either internet browsing or voice calls, making it ideal for SME's, cyber cafes, offices and home. Since it's rebranding from orange, Telkom Kenya   has been restructuring itself in order to regain it's place as the market leader when it comes to internet service provision in the country and the region at large. To achieve this, Telkom has been heavily investing in upgrading it's inf

Unbeatable Prices And Speeds: Zuku internet Plans, Packages Prices And Coverage.

Zuku, a brand under Wananchi Group LTD is one of the leading  Fixed internet providers  in the country and the entire East African region. It provides fixed internet services for homes and offices, Digital Satellite TV  as well as digital telephony services. In Kenya Zuku have a wide network coverage in Nairobi, parts of Mombasa and Nakuru with more areas within these regions added now and then in order to keep expanding their reach and connect more people to unlimited home internet. Zuku is mostly preferred for it's wide range of home internet packages which are highly affordable compared to other such service providers. According to the Fourth quarter Sector Statistics Report for the financial year 2019/2020(April-June 2020) by the Communications Authority Of Kenya, Zuku came second after Safaricom in the fixed internet category with 201, 605 connected customers being 32.5% of the market share, 1% behind the market leader Safaricom with a market share of 33.5%. Some key Features

How To Buy Safaricom Tunukiwa Offers including Minutes, SMS And Data.

Safaricom Tunukiwa daily  has now become part and parcel of Kenyan life and many Safaricom customers have embraced it due to it's  high affordability as compared to normal rates be it on data, SMS or call minutes. For instance, instead of buying 150 Mbs at ksh.50 daily you can get Tunukiwa 180 Mb daily at the same price. What are Tunukiwa Bundles? Tunukiwa is a Swahili term for 'rewarded'. Safaricom Tunukiwa, therefore, is one of the many Safaricom' s loyalty programs aimed at rewarding their customers for staying loyal and using Safaricom products and services. Others are : Safaricom bonga.  Allows you to earn bonga points when you buy various Safaricom products and services. You can later on redeem the points for various goods and services including Bonga Points Phones . Storo bonus. where you get free airtime to be used for SMS and calls once you reach your daily storo target. Tunukiwa was introduced in April 2017, immediately after Airtel Kenya launched a produ