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This is why you will no longer need to give a supermarket cashier your Lipa na Mpesa transaction details

You will no longer be required to show super market teller attendants your mpesa confirmation message when you make payments using Lipa Na Mpesa.
Safaricom  Lipa na mpesa is now a way of life in Kenya, with customers using it to buy airtime for other networks, pay for goods and various services. In most instances, Mpesa users were required to show the supermarket tellers their Mpesa SMS after making payments using Lipa na mpesa in order for the teller to complete the purchase, or sometimes even required to read loud their phone number and the confirmation code.
This raised a lot of concerns, especiat on security of the customers, and Safaricom have finally stepped in to correct this.
Initially, a single supermarket had one Lipa na mpesa till number to be used by all the supermarket till attendants, and when a customer made payments using the till number, the cashier had to request for the transaction details in order to ascertain that that was the transaction being done on the till number, and hence avoid confusion in the payment system.
To correct this, Safaricom have now issued each and every supermarket till a specific Lipa na mpesa till, and therefore no need to show you confirmation code or give out your phone number when making payments.
This will also be rolled out in all business premises with more than one payment point in the same Establishment. A move which is one of the many improvements that Mpesa have gone throy in order to make  mpesa transactions more save and secure.
Some of the improvements that the Mpesa platform has gone through include:
  • Immediate reversals in case of wrong money transfer. Remember those days when in case you sent money to a wrong number you had to plead with the person to kindly send you the money back? Well nowaay you don't need to wory, since you can do the reversal from your end.
  • Hakikish. This is another mpesa feature to limit wrong mpesa onet transfers. Before sending money to someone, kindly request for their name and confirm this with the me Mpesa displays before completing the transaction. In case you realise the me is not the intended one just send any number before 25 seconds elapse and the transaction will be cancelled.


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