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MY SAFARICOM APP now with new exciting updates including mpesa and bill.

My safaricom updated app with mpesa,pay bill and customer care support.

my-safaricom-app
Safaricom have finally updated their 'my safaricom app' to include new features like M-pesa, which was missing in the previous versions.
The app, which was launched in April 2016, has seen major improvements since then, each new version much better than the former.
My Safaricom app was introduced with the aim of making safaricom customer's experience with safaricom easier and trendy, especially with the fact that for safaricom customers, life is all about lots of USSD numbers; one for topping up, checking balance, airtime and data, and so on.
Safaricom therefore decided to bring all these to one location, in some instances making some transactions one touch,So you don't need to worry about all those ussd codes.
You can use the app to perform and transact various safaricom services, from the basic like checking your airtime balance to payments using Lipa na Mpesa.
Here is how you can make the best out of the My Safaricom app:

1. How toCheck Balance on my Safaricom.
On the home page Under 'check balance', your airtime, data and SMS balance are automatically displayed at one go. There are also two options where you can redeem your bonga points for minutes, MMS, internet or bonga bouquet.You can also buy  daily weekly monthly or 90 day data  bundles.

2.M-pesa.
This is the new addition on my safaricom app. You can now send money to any number and withdraw cash;either from an agent or from an ATM, buy airtime either to your line or to another safaricom line directly on the app.
To send mpesa, click on 'send money' and enther the mobile number you want to send money to, and the among then press 'continue'. You will receive a confirmation notification with the recipient's phone number, name amount you've entered and the transaction cost. What makes this option much fun is that you no longer need to gram the number, just click the search icon and it takes you directly to your phone book. Select the person you want to send money to and click, then enter the amount.
Under loans you can get Mshwari or KCB loans and savings. On lips na mpesa, the are two options, pay bill and 'buy goods and services' .
Safaricom have also added an extra feature, ' Bill manger'.

here you find the most popular pay bills including KPLC, Safaricom post pay, Dstv, go TV and Startimes. The app automatically detects the pay bill services you have been frequently using and adds them to 'frequently paid'.Next time you want to make payments you just scroll and select the playbill and enter the amount to make payment. A window will pop up where you will be required to enter your mpesa pin and 'make payment'.You will receive a notification on the app of your payment followed by an SMS.

You can check the new M-pesa rates here

Fuliza M-pesa is now on my Safaricom app.
Fuliza M-pesa is the latest product from Safaricom that allows registered M-pesa users access a special M-pesa overdraft when they have insufficient funds on their M-pesa account.
To reflect this new product, my Safaricom app has been updated, and therefore you need to either update your app or download the latest version.
3 Tunukiwa lovers have not been left out.
You can buy your Tunukiwa offers directly on  my Safaricom app, be it data, minutes or Tunukiwa specials. On the lower part of the screen your Tunukiwa balance is displayed, so you don't have to waste your time requesting for the balance. Next to it is another clicable banner where you can 'tunukia mwenzako.' can read more about Safaricom Tunukiwa here.

4. All other safaricom services like bonga, flex, data and SMS plans, okoa, skiza and roaming are all bundled under services.
To check your bonga balance, click on bonga. You can also transfer bonga points to another Safaricom line directly from the app. To do this click on 'transfer bonga points' then enter the mobile number you want to send points to followed by the amount of points you want to transfer and click OK. You will then be required to input your service pin to complete the transaction.
Apart from redeeming or transfer of bonga points, my Safaricom also allows you view you redemption history within a given period of time and also check your accumulation history.
Did you know you can also request for Okoa jahazi directly on this app?
Click on 'Okoa jahazi' and select from either Okoa credo or Okoa internet.

5.My account
This allows you all your balances, be it data, bonga, airtime, SMS, voice or okoa.You can also check your PUK or that of another number by entering the phone number and ID number.
 There is also an option where you can top up directly to your line or another, using M-pesa or redeeming bonga points
6. Other features include Data manager where you can check your data usage as recorded by your phone, Data and SMS plans, platinum plans and an option to contact Safaricom customer care.

My Safaricom app is now advanced to the level that when you download it, you don't need any pin to log in unlike in the previous version. Also, it does not consume any data, all that you have to do is turn on your data.
 All that you have to do now is download the app.
Related:How to subscribe to various Tunukiwa plans

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